Client Support Portal
Let’s get you back to work.
When instructed by your Bowsher IT technician, follow the 3 simple steps below to launch an on-demand encrypted support session.
Step 1
1. Download SOS App
Choose Windows or Mac below to download the official lightweight Splashtop SOS client.
Step 2
2. Open & Run File
Open the downloaded file. No installation or administrator password is required.
Step 3
3. Share 9-Digit Code
Read the 9-digit code displayed on your screen to your technician to begin remote support.
On-Demand Remote Assistance
Download Splashtop SOS
Choose your device below to begin your direct download immediately:
What you’ll see when opened:
9-DIGIT
•
SESSION
•
CODE
Provide this code to your Bowsher IT technician on the phone
Direct Contact
Prefer to reach us first?
If you are experiencing an urgent technology issue or outage, give our office a call or text directly.
Security Notice
Only connect with technicians you know.
Bowsher IT will never call you unprompted asking you to open a remote session. Only share session codes with your trusted Bowsher IT technician.